Supported printers

Simmer currently supports the following printers with Server Direct Print:

If you are unsure if your printer supports Server Direct Print, please contact help@simmerpos.com.

Star Micronics printer support is coming soon.

Setting up a ticket printer

Create a ticket printer

1. Add printer from the Simmer dashboard:

Add printer

2. Give your printer a name and select the Shopify location you want to use it in:

Create printer

3. Use the printer’s credentials in the following guide on how to configure the printer:

credentials printer

Configure the Epson printer

Note: The instructions are for Epson TM-m30III. The interface may vary slightly for other Epson printers.

1. Navigate to your printer’s LAN address:

Your printer should print out a receipt with your printer’s LAN address upon turning it on.

Enter the IP address into your browser to navigate to the printer’s settings page, e.g http://192.168.1.100. (replace with your printer’s actual IP address).

Printer LAN address

2. Click Advanced Settings

Advanced Settings

3. Click Administrator Login (top right)

Administrator Login

4. Enter Printer Serial No. to login

Printer Serial No.

Printer Serial No.

5. Click TM-i Settings (opens in new tab)

TM-i Settings

6. Click Server Direct Print

Server Direct Print

7. Enable Server Direct Print

Enable Server Direct Print

8. Populate Server 1 with URL, ID, and Password

Enable Server Direct Print

9. Click Apply & Restart

Enable Server Direct Print

10. Click OK

Enable Server Direct Print

You can now print tickets from the Simmer POS tile by going to the ticket and clicking Send:

Send to printer