Privacy Policy

Last updated September 19 2024

1. Introduction

Welcome to Simmer (“we,” “our,” or “us”). This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use our Shopify app, Simmer (the “App”). We are committed to protecting your privacy and complying with applicable data protection laws, including the General Data Protection Regulation (GDPR), California Consumer Privacy Act (CCPA), Personal Information Protection and Electronic Documents Act (PIPEDA), and the Australian Privacy Act.

2. Information We Collect

We may collect the following types of personal information:

Contact information (e.g., name, email address, phone number)
Shopify store information (e.g., store URL, API access token)
Usage data (e.g., app interactions, feature usage)
Device and browser information
Any other information you choose to provide

3. How We Use Your Information

We use your personal information for the following purposes:

To provide and maintain our App
To notify you about changes to our App
To allow you to participate in interactive features of our App
To provide customer support
To gather analysis or valuable information to improve our App
To monitor the usage of our App
To detect, prevent and address technical issues
To comply with legal obligations

For users in the European Economic Area (EEA), we process personal data based on the following legal grounds:

Your consent
Performance of a contract
Compliance with a legal obligation
Protection of vital interests
Public interest
Legitimate interests pursued by us or a third party

5. Data Retention

We will retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

6. Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that are different from the laws of your country. We have implemented appropriate safeguards to protect your personal information when transferred internationally.

7. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

Right to access
Right to rectification
Right to erasure (right to be forgotten)
Right to restrict processing
Right to data portability
Right to object to processing
Right to withdraw consent
Right to non-discrimination for exercising your rights (CCPA)

To exercise these rights, please contact us using the information provided in the “Contact Us” section.

8. California Privacy Rights (CCPA)

If you are a California resident, you have the right to:

Request disclosure of the categories and specific pieces of personal information we have collected about you
Request deletion of your personal information
Opt-out of the sale of your personal information (Note: We do not sell personal information)
Non-discrimination for exercising your CCPA rights

9. Children’s Privacy

Our App is not intended for use by children under the age of 16. We do not knowingly collect personal information from children under 16. If you become aware that a child has provided us with personal information, please contact us.

10. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last updated” date.

11. Security

We use appropriate technical and organizational measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

12. Third-Party Services

Our App may contain links to or integrate with third-party services. We are not responsible for the privacy practices of these third parties. We encourage you to read their privacy policies.

13. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

Pixel Nova Ltd simmer@pixelnova.co.nz