How to use Simmer

Simmer: Full Service

Staff training video

Step by step guide

This guide will walk you through how to use Simmer: Full Service on a daily basis. If you have any questions, contact help@simmerpos.com

1. Open the Simmer: Full Service tile

Tap the Simmer: Full Service tile on your POS to start. You should see a grid of products.

2. Create a ticket

Tap New ticket in the top right. This create a new blank ticket and set it as the current ticket.

Alternatively, if no current ticket is set you can automatically create a ticket by adding a product.

3. Add products to the ticket

Select a product from the grid. This will take you to the product page where you’ll be able to select variants and modifiers. When you’re happy, click Add to ticket at the bottom and the product will be added to your ticket.

Note - if the product does not have modifiers or variants the product will be immediately added to the ticket. This feature can be toggled via the Quick add setting, found in Shopify Admin > Simmer > Settings.

4. Next steps

You can either continue adding products to the ticket or click Add to cart from either the ticket screen or the product grid. This will copy all items from the ticket to the POS cart, ready for checkout.

If you prefer to complete the sale after your customer has been served, you can continue to another ticket and come back to this ticket later by clicking Tickets in the product grid then clicking on the ticket number.

If you have a KDS or printer defined you will also have the option to Send the ticket to your prep areas from either the ticket screen or the product grid.

5. Payment and split bills

After tapping Add to cart, you can process payment through your POS just as you would with any other sale. If you have split billing enabled, you can also split the bill between multiple customers.

Simmer: Quick Service

Step by step guide

This guide will walk you through how to use Simmer: Quick Service on a daily basis. If you have any questions, contact help@simmerpos.com

1. Open the Simmer: Quick Service tile

Tap the Simmer: Quick Service tile on your POS to start. You should see a grid of products.

2. Add products to the cart

Select a product from the grid. This will take you to the product page where you’ll be able to select variants and modifiers. When you’re happy, click Add at the bottom and the product will be added to the cart.

Note - if the product does not have modifiers or variants the product will be immediately added to the ticket. This feature can be toggled via the Quick add setting, found in Shopify Admin > Simmer > Settings.

3. Next steps

You can either continue adding products to the cart or click Pay at the bottom right. This will dismiss the extension, ready for checkout.

Note - you can configure sending the resulting orders to your defined KDS or printers using the Auto send feature. This setting can be found in Shopify Admin > Simmer > Settings.

4. Payment and split bills

After tapping Pay, you can process payment through your POS just as you would with any other sale. If you have split billing enabled, you can also split the bill between multiple customers.